Legal
Privacy Policy
Your trust matters. This policy explains what we collect, why we collect it, how we keep it safe, and the choices you have over your personal data.
Last updated · 1 June 202601Information we collect
We collect information you give us and information gathered automatically as you browse, so we can run the store and improve your experience.
- Account details — name, email, phone number, and password.
- Order details — billing/shipping address and items purchased.
- Payment data — processed securely by our gateway; we never store full card numbers.
- Usage data — device, browser, pages viewed, and approximate location.
02How we use your data
Your data is used strictly to deliver and improve our service — never sold to third parties.
- Process orders, payments, and deliveries.
- Send order updates and, with consent, marketing.
- Screen for fraud and keep your account secure.
- Understand what works so we can improve the store.
03How we store & protect it
Data is held on secured servers with encryption in transit (TLS) and access controls. We keep personal data only as long as needed for the purposes above or as required by law.
No method of transmission is 100% secure, but we apply industry-standard safeguards and review them regularly.
05Your rights
You stay in control of your personal data at all times.
- Access — request a copy of the data we hold.
- Correction — fix anything inaccurate.
- Deletion — ask us to erase your data.
- Opt-out — unsubscribe from marketing in one tap.
To exercise any right, email us and we will respond within 30 days.
Questions about this policy?
Reach our team at hello@leafandlume.com